Contact Us

Get in Touch

We would love to hear from you! Whether you have a question about our products, need help with an order, or just want to say hello, our team is here to help.

Customer Service

Email: customerservice@shopmorethanenough.com

Response Time: We typically respond within 24-48 hours

Shipping Information

We ship to USA and Australia

Processing time: 24-48 hours

Delivery time: 13-17 business days

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM AEST

Saturday - Sunday: Closed

We are committed to providing excellent customer service and ensuring you have the best experience with HazelNest!

Frequently asked questions

We offer free shipping on all orders to the United States and Australia.
There are no additional fees the price you see at checkout is final.

Shipping times vary depending on the product, as each item has its own processing and delivery timeframe.
However, the average delivery range is:

USA: 12–17 business days
Australia: 12–17 business days

Each product includes its specific delivery time clearly listed in its description, so customers can review exact estimates before purchasing.
A tracking number will be provided once your order is shipped.

Yes. All our products are made from BPA free, food grade silicone and meet international safety standards.
We carefully verify each item to ensure it is safe, durable, and gentle for babies.

We accept all major credit and debit cards, as well as PayPal.
Your information is protected with encrypted and secure checkout systems.

Yes. If your item arrives damaged, defective, or not as described, you may request a return within 7 days of receiving your order.
The product must be shipped back to the original sender (return address on the package).

If you need help with your order, product information, or have any technical issues, our support team is ready to assist you. You can reach us through our website’s live chat or by email at customerservises@shopmorethanenough.com. We respond as quickly and kindly as possible to ensure you feel supported at every step.

HazelNest is a sub brand managed under More Than Enough.
Although our domain name is different, our commitment remains the same:
to offer safe, thoughtfully curated baby products that bring comfort and joy to every family.